How much is Delivery within the UK?
We offer FREE DELIVERY to all UK destinations including: UK Main Land, Scottish Highlands and Scottish Islands, Northern Ireland, the Channel Islands and Isle of Man.
How much is International Delivery?
Delivery prices are automatically calculated on our website for most countries. In the countries drop down list simply select your country. If shipping is not automatically calculated for your country please contact us for more details.
How long is delivery?
* We dispatch most orders by Royal Mail, using 'Recorded Delivery' if applicable. Occasionally we will use a Carrier and a signature will be required on delivery. Please advise us if there is a problem with this or the location of your address. If in stock all orders should be dispatched within 24 hours. Please allowing:
* 7 working days in the UK
* 14 working days in EUROPE
before contacting us regarding a missing or delayed product. Should you have any problems with your order please contact our Customer Services on 01296 710 009
UK Mainland NEXT DAY delivery service
Goods ordered before 2 PM will normally be processed and dispatched the same day. For guaranteed next day week day delivery you need to order before 2 PM Monday to Thursday. Please contact us on 01296 710 009 to make sure you book the next day service. Please also note that we do not dispatch at the weekend and weekend deliveries are by prior agreement. If we have not delivered your order within 30 days of expected delivery then you may cancel the order and we will refund any monies paid.
We send most orders out by Royal Mail and will delivery by Mr Postman. So when he comes to deliver the parcel and no-one there to receive the parcel then he will leave you a card with details and time for you to go to your nearest sorting office to collect. You normally have 5 days to collect your parcel. If you haven't collect your parcel after 5 days it will automatically returned to us as Failed delivery.
To avoid that happening we advise you to:
A: Use a delivery address where there will be someone during the day.
B: Assuming it is safe, leave us a special delivery instruction in the Special delivery instructions" Box during checkout.
We reserve the right to recharge for delivery at cost or in the event you wish to have a refund, to refund you less the actual amount paid by us for carriage.
For EU Mainland: Small parcels up to 2kg will be delivered by small parcel service by Royal Mail & allow up to 15 working days. Larger parcels will be delivered by signed for courier service on a 7 -10 working days service. For EU Islands delivery will takes up to 15 working days.
Rest of the World.
Small parcels up to 2kg will be delivered by Royal Mail small parcel service up to 3 weeks. Larger parcels will be delivered by signed for courier service on a 15 - 20 working days.
For further enquiry please contact us by email us or call us on +44 (0) 1296 710 009 for more details