Frequently Asked Questions:

1: What is the DVD region code?

DVDs sold globally are typically encoded to restrict their use to specific locations. That is, a DVD assigned a specific 'Region Code' can only be played within the areas specified in that Region Code.

The DVD Region Code can usually be found on the back of the DVD's package.

It is therefore important that you make sure that the DVD(s) you are buying are compatible with your DVD player.

DVD Region Code area
Region 1: USA, Canada, U.S. Territories
Region 2: Japan, Europe, South Africa, Greenland and the Middle East (including Egypt)
Region 3: South East Asia (including Hong Kong, S. Korea and Taiwan)
Region 4: Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean
Region 5: Eastern Europe (Russia and the former Soviet Union), the Indian subcontinent, Africa and Mongolia
Region 6: China
Region 7: Reserved
Region 8 Special international venues (airplanes, cruise ships, etc.)
Region 0 or All Region: This designation indicates that the individual DVD can be played worldwide.

2: What DVd region should I buy if I am in the UK or EU?
If you are in the UK or EU you should purchase the DVD which stated region 2 or Region 0.

3: What DVDs Region are you selling?
All the DVDs listed on our website are Region 2 or Region 0 which guarantees play in any UK & EU DVD players.

4: How can I place an order?
You can place the order with us via our website or call us on 01296 710009 to place order over the phone.

5: How can I pay for an order?
A: You can pay for the order via security payment system with PayPal by using your PayPal account (if you have one) or pay by credit card, debit card through PayPal system.
B: You can also pay for your order over the phone buy calling us on 01296 710 009
C: Send us a cheque by post to our address below:
Online 4 DVDs Ltd
PO Box 521
HP22 5ZN
Please note: We are only able except the cheque to be in GBP.

6: Can I return the item?
YES, You can return any item to us for a refund or exchange as long as it is in its original packaging within 7 days of you receiving your order or within 30 days of dispatch to you if the item(s) are damaged when delivered, defective or faulty.
Note: The DVD must be returned in its original sealed packaging, unless the product is damaged, defective, or faulty.

7: How do I return an item?
Please include one copy of your order (or order number) with your return item(s) and send to us using address below.

Online4DVDs Ltd
PO Box 521
HP22 5ZN
The refund will be issue within 48 hours of received the return item.
Please note that: Shipping is non-refundable if item returned after 7 days of purchase. And we are not responsible for your return postage or lost goods returned to us
Your rights under the Distance Selling Regulations are available from your local Citizen's Advice Bureau or Trading Standards Office.