1: Can I return the item?
YES, You can return any item to us for a refund or exchange as long as it is in its original packaging within 7 days of you receiving your order or within 30 days of dispatch to you if the item(s) are damaged when delivered, defective or faulty.
Note: The DVD must be returned in its original sealed packaging, unless the product is damaged, defective, or faulty.
2: How do I return an item?
Please include one copy of your order (or order number) with your return item(s) and send to us using address below.
PO Box 521
Please note that: Shipping is non-refundable if item returned after 7 days of purchase. And we are not responsible for your return postage or lost goods returned to us
Your rights under the Distance Selling Regulations are available from your local Citizen's Advice Bureau or Trading Standards Office.
3: How do we issue a refund?
We normally issue the refund within 48 hours of received of return item. The refund will issue direct to your account using the same payment method you used when placed the order.